Thank you for reaching out to us.
Please note:
Due to the large number of queries we receive each day, we don’t answer the majority of emails we receive unless they are related to shop support or matters related to the functioning of this website (e.g. errors, bugs or suggestions for improvement). This means that if you are sending us an email asking for personal guidance, we won’t be able to answer. If you would like guidance, please check our shop as we offer personalized spirit animal readings and other helpful materials. Unfortunately, we do not offer one-on-one sessions at this time. Alternatively, you can leave a comment on one of our articles sharing your struggle. While we cannot always guarantee a response due to our workload, you may receive a response from a fellow reader who shares your struggles and has wisdom to offer.
If you would like to simply say hi or offer gratitude, we always appreciate these types of emails as they inspire us to keep going.
If you are having any problems with our shop, our Support team is available Monday – Friday, and can be reached using the form below.
Snail Mail
Send us a snail mail at:
Luna & Sol, PO BOX 3240, JOONDALUP, WA, 6027, Australia
(We may or may not be able to respond due to our heavy workload – but know that we LOVE and appreciate the effort taken in sending old fashion mail! It’s so thoughtful and makes us feel more connected to you.)